INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, the product you receive will match the image shown. Minor color differences may occur due to screen settings, but we guarantee the item will be as described.

Where can I view my sales receipt?

You can view and download your sales receipt from your account dashboard. Simply log in, go to "My Orders" or "Order History", select the relevant order, and you’ll find the receipt available for download or print. If you need assistance, feel free to contact our support team.

How can I return an item?

To return an item, please contact our support team within 7 days of receiving your order. Make sure the item is unused, in its original packaging, and in resalable condition. Once your return is approved, we’ll provide instructions and the return address. For more details, visit our Return & Refund Policy page.

Will you restock items indicated as “out of stock?”

We do restock popular items regularly. If a product is marked “out of stock,” we recommend checking back soon or contacting our support team for an estimated restock date. You can also sign up for restock notifications on the product page (if available).

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